How to return my adidas.fi order?

Last updated: 16/01/19
Follow these steps to return your order:

 1. Is there no return form and label in your parcel? Use the order tracker to print them.

 2. Fill out the return form and include it in your parcel.

 3. Stick the prepaid label on your parcel over the original label.

 4. Take your parcel to any drop off point of your carrier: Posti post office

 5. Get your refund back within 14 days.          


Return policy
Please note: Products purchased at an adidas online shop can only be returned to us by post. Products purchased at an adidas retail store can only be returned to an adidas retail store.You can return your online order free of charge within 100 days of receiving your order. If you received items in several parcels, the 100 days return period begins on the day you received the last parcel. Please be aware that customised products are excluded from returns unless there is a manufacturing fault. You will not be charged shipping costs if you return your order from the same carrier that had originally delivered it to you and follow our return instructions. For further information, please check our return policy.
 

Did you find this article helpful?

Yes / No

Where is my order?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

Still can't find your answer?

ASK OUR CUSTOMER SERVICE

Mon - Fri 8:00 AM to 8:00 PM
Sat 9:00 AM to 4:00 PM